What is the online return policy?
- We offer a 3 day return policy from date of receipt for eligible items ordered online.
*a return authorization number must be requested by phone within 24 hours of receipt at 1 630 406 1515*
- All Sale items and Special Orders are FINAL SALE and are not returnable
- Full priced dresses may be refunded for a full refund
*minus a 15% re-stocking fee*
- Dresses must be shipped back to us via UPS or Fed Ex only.
- The dress must be in same condition as received with original tags attached.
*refunds will not be issued until dress has been received back to us and inspected*
Will I be charged a shipping cost?
- We offer free shipping through UPS ground on full priced products in the U.S.
*we do not ship to P.O. boxes*
- We charge a $15.00 shipping fee to ALL Sale items.
-Customer is responsible for shipping charges on returns.
How long will it take for my dress to ship to me?
- All orders will take 24 hours to process
- Please allow 8-10 business days to receive your order.
How small/big does my dress run size wise?
- All our dresses are sized differently. Look below to see size charts of the designers we carry.