CONTACT US

 

Have any questions or concerns ? We’re always ready to help! Call us at 630-406-1515 or send us an email at specialoccasionsbatavia@gmail.com

FAQ

Can I just walk in?

Yes, no appointment is necessary.

 

I’m under 18. Do I need to shop with my parent?

In order to maintain a high standard of quality we will no longer be able to allow girls under the age of 18 to try on dresses without a parent present.

Are the dresses on your website in the store? Will you special order a dress for me?
 

Everything you see on our website we will either have in the store, will be arriving soon or we can order if we’ve sold out. We can special order dresses prior to September 1st and all special orders are a final sale with payment due at time of purchase.

 

Can you alter my dress if needed?
 

We have a list of local seamstresses in the Fox Valley area which we highly recommend.

Will I see the same dress at my occasion?
 

We keep track of what dresses get sold for which specific school and occasion. We won’t sell the same dress in the same color to anyone attending your event.

Can I put a dress on hold?
 

From Monday-Thursday we will hold a dress for 24 hours. Friday-Sunday, we do not hold dresses.

Do you do layaway?
 

Yes we do! A 50% deposit and pre-determined pickup date are required.  We'll contact you as a courtesy reminder prior to your scheduled pickup date.  The dress will be returned to stock should it not be picked up 7 days after your pickup date.  Deposits are non-refundable.

What payment options are there?

Cash, check (with an ID), Visa, Mastercard, Discover, and American Express.

©Special 

Occasions

on the Avenue

STORE HOURS

M-Wed: 11am - 6pm

Th: 12pm - 8pm

Fri: 11am - 5pm

Sat: 10am - 5pm

Sun: 12pm - 5pm

VISIT OUR STORE

2 N Batavia Ave

Batavia, IL 60510

630.406.1515

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